Play Pokies at The Grand Hotel in Whanganui

Historic shouldn't mean run down. The place is in terrible condition, changed rooms because the first was cold and rundown with a window that wouldn't close. Next room they showed me, the windows had condensation all over them and air came through the windows. The floor in the hall is uneven with broken floor board and first area they showed me, the lights where out in the hall. 3rd room was ok and was warm, broken towel rail and door to wardrobe cupboard. Honestly would not recommend staying here.

Please don't stay here! This 'hotel' isn't grand at all!!
It leaks has pillows to try & stop water coming in through the windows.
Stay there for 3 nights, no working lift. Had to ask for clean towels.
Our room wasn't clean at all.
Horrible!!!

Disgusting, rundown is an understatement.
Useless staff, no soap in the bathroom, stained, ragged bed spread. We paid before viewing the room, more fool us. We cut our losses and evacuated the hotel...
A homeless shelter dive.
YOU HAVE BEEN WARNED!

A family holiday with 2 kids aged 10 and 3 nothing grand about this place if only I could add photos our room was terrible wall paper coming off walls marks all over curtains ripped floors not clear the tv didn't have working channels. There were stained towels and no hot water in one of our bathrooms or the kitchen. I could go on we would definitely not stay here again.

The staff we pleasant

I thought it would be cool to stay in an old historic hotel but I hated my 3 night experience here. Do not stay here in winter. The hotel is freezing. We had to ask for a heater. We had to clean all the surfaces when we arrived. Very dirty. The internet is awful, the elevator is broken, guest laundry services are out of order and broken windows in the hotel are patched up with pieces of paper/plastic. Everyday after exploring Whanganui I dreaded my return to this place. 3 nights felt like 3 weeks.
The shower was okay though.