Play Pokies at Austral Hotel in Mackay

We had a great experience overall, and Cathy deserves special recognition. Our order was accidentally missed, but she went above and beyond to make things right. She was kind, attentive, and kept us updated while ensuring everything was taken care of. Her excellent customer service truly made a difference. The food was delicious, and we would happily return to our favourite steak house!

Absolutely amazing food, chicken was juicy, cooked with crispy crumbs. Steak was perfectly cooked!

I tried the signature teriyaki 500g rump medium rare.
I went here based on the good steak reviews and they did not disappoint.
As soon as i walked in most of the tables were reserved which was a good sign.
I ordered off the qr code app which i prefer.
The food was quite quick.
The steak was perfect. It was high quality beef with no sinew etc.
Perfectly cooked and soft to cut.
The teriyaki marinade added a distinct flavour which was unique. Id actually like to try it without next time and see what it would be like on its own as i reckon the meat is good enough for just some salt.
The diane sauce was pretty good too.
I was not expecting such a high quality steak for the price.
Definately going here again when im in town!

T was fantastic throughout the evening. She was friendly, professional and always made sure customers were looked after. Despite the venue being busy, she remained approachable and provided excellent service with a positive attitude. T went above and beyond to ensure everyone had a great experience and is a real asset to the team. Thanks for the great hospitality!

Food was amazing! 😋
Special shout out to Roxy and Cathy for amazing service. If you haven\'t yet, try the Roxy\'s famous bloody Mary oyster shots.