Popped in for a weekday lunch. Ordered a bottle of wine, ordered food at 12:40, had a 1:30 appointment. Simple enough mission. Apparently not.
By 1:20 the food still hadn't arrived, so we asked for a refund and left. The restaurant wasn't remotely busy either, which somehow made it worse. The open kitchen gave everyone front row seats to the "chef" spending most of the service on his phone, casually cooking one-handed like he was multitasking through a breakup text.
Meanwhile the staff floated around with the emotional investment of government office furniture. No urgency, no communication, no apology, no apparent awareness that customers are actual people with lives to get back to.
It takes genuine talent to turn "lunch and a bottle of wine" into a hostage situation.
Mistakes happen. Kitchens get slammed. Humans are human. But indifference is a choice. And this place has elevated not caring into a business model.
Do yourself a favour and spend your money somewhere that understands a radical concept called customer service. At the very least, somewhere the chef can commit both hands to cooking.